Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Website Control Panel you can find an exhaustive Help section offering a variety of articles and commonly asked questions. They are compiled by our support team of knowledgeable technicians. Simply fill in your question and our smart software will return the most appropriate answer.

  • Top quality support service

  • How–To Video Clips

  • For those of you who prefer to find out how to take care of a regularly experienced issue by watching a how–to video, we’ve added a compilation of video tutorials to our Website Control Panel. All the video lessons are very short and simple to comprehend. They offer visual demonstrations of different website management actions.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 client care service and a sixty–minute ticket response guarantee. Our skilled support engineers will be online 24–7–365 to answer your questions and to fix any problem that you might possibly encounter. Just submit a customer support ticket from the Help Center and we will reply in a jiffy.